Want to keep your rental in excellent condition? Here are 5 benefits of using a company with its own Santa Clarita maintenance department. 

When it comes to property management in Santa Clarita and beyond, it’s rare to find a company that has its own maintenance department and handyman on staff. 

But the benefits are substantial – especially in such a busy, fast-paced real estate market. 

“One of the biggest benefits of having a property manager is the assistance with maintenance issues,” explained Steffanie Stelnick, CEO and President of SCREM. 

We start by handling any insurance claims or warranties that are available to you. If there’s no claim or warranty, our on-staff handyman or reliable vendors can help make any repairs needed. 

We find, vet and hire the best contractors to get the job done, while we work with your tenants along the way. 

“That’s what it takes to keep your property maintained and cared for,” Steffanie explained, “and we have a specific maintenance department that does that every day.”

Benefits of Our Santa Clarita Maintenance Department

1. Advocate For The Best Outcome

“We’re always looking out for you,” Steffanie explained. “That means, not only do we collect the rent and pay you the net profit, but we also handle the day-to-day issues that come up.”

Many times, that includes maintenance. In the instance where a repair is needed, our first step is to advocate on your behalf by handling insurance claims or warranties that might help cover costs. Whatever it takes, we work on your behalf to make sure you get the support you deserve. 

2. Provide High-quality Handyman Work

For those repairs that aren’t covered, SCREM’s handyman service is available to address any issue in an efficient and affordable manner. 

“Since our handyman is on-staff, we can handle emergencies immediately, without inconveniencing you,” Steffanie explained. “If a tenant calls with a leak at 11 at night, we send professionals to fix it. We do that. You’re not being woken up with a call in the middle of the night. We have emergency staff to take care of it.”

3. Protect Your Time

One of the biggest drawbacks of handling repairs and maintenance is the time it takes to get things done right. But it doesn’t have to take up your time. 

“We sit on hold with the home warranty company for 45 minutes because we have the time to do that – you don’t,” Steffanie said. “You have your own things to focus on and take care of. We want this to be an income property for you, not another part-time job.”

4. Ensure A Timely Response

When accidents happen, time is of the essence. Efficient response times can make the difference between a quick fix and a costly repair. That’s why having a dedicated maintenance team is so important. 

“Since the pandemic, tenants have been staying home more than ever,” Steffanie explained. “That means more appliances are going out. More touch-ups are needed on things like paint and flooring. Carpets are finally on their last leg because people are still working from home and staying home. We have the staff to respond to those issues quickly.”

5. Represent You On Site

Also saving you time and hassle, we are here to represent you on site whenever your property needs maintenance or attention. 

“A lot of our owners live outside of Southern California,” Steffanie explained. “They have us manage their properties because they don’t want to drive in from another area or state to deal with a maintenance issue. We do that for you.”

Our staff goes out and meets with the vendors, contractors and tenants to make sure everything is arranged and completed the way you, as a landlord, would want it to be done.

“We do everything we can to maintain and care for your biggest investment,” Steffanie explained. 

Learn About Our Investor Program

Don’t have a rental property yet? Purchasing Santa Clarita Valley property is a great way to expand a smart investment portfolio. 

As our own portfolio has expanded over the years – not just in the number of properties but also in the areas where we manage property – we’ve been able to provide our clients with a number of excellent investment opportunities.

If you’d like information about potential properties before they hit the market, contact us to see how our team of professionals can help. 

How We Can Help

We have a network of top-of-the-line properties and expert professionals that extends throughout the state of California, in addition to 30+ years of property management experience in the Santa Clarita Valley. Our team can help you find the perfect rental home and walk you through a seamless application and move-in process. 

“It’s important to understand that our team can help with all aspects of the rental process in Santa Clarita and throughout Southern California,” Steffanie said. “Give us a call, and we’re happy to answer any of your questions.”

About Southern California Real Estate Management Inc.

Southern California Real Estate Management Inc. was founded in 1987 and has grown to become the largest property management company of individually-owned single-family homes and condominiums in the Santa Clarita Valley. Our locally owned and operated company currently manages 700+ homes in Southern California. We specialize entirely in residential property management. Our only business is the leasing and management of homes and condominiums, and in 2019, we successfully processed more than 840 rental applications and collected nearly $20.5 million in rent.